's self service solution
The OPT8H-AE is a part of Advantech’s self service solution, which is a cloud-based platform that allows customers to place orders, track orders, automate payment, and get rapid support and assistance conveniently. This platform equips customers with the ability to search for products, view product information and place orders, as well as manage their accounts and configure shipping, payment and product selection settings. OPT8H-AE is the abbreviation for “Order Placement, Tracking, Payment and Help”, which is exactly what the platform provides. In addition to this, OPT8H-AE also features a virtual customer service agent to answer queries, guide customers through the purchase process, provide product comparisons, and other helpful information. As an integrated self service platform, OPT8H-AE combines both online and offline service capabilities that allow customers to get their orders rapidly and efficiently. With these features and capabilities, customers can have complete control over their purchase journey and enjoy highly optimized customer service.