Response
10.0329 is part of the ContactResponse section in the USP 441 General Chapters. It states that a detailed response should be provided to an inquiry concerning a particular product or service. This response should include all relevant product or service details, including indications, warning, precautions, and dosage information, where applicable. The response should also include an indication of whether the product is available and, if so, any availability restrictions. Finally, this response must be provided promptly and in a manner tailored to the customer’s specific needs.