program
The FIX-M11 part of the Fix & Fasten program is a unique, one-of-a-kind program designed to provide a comprehensive approach to simplifying, customizing, and improving repair processes throughout an office/business. The program combines a variety of products, myFix-M11.com, and services to help facilitate the repairs. Specifically, FIX-M11 provides a wide range of products, such as fix-it kits and make-it kits, that come with the necessary components, instructions, and support materials required to carry out a fix, repair, or upgrade. In addition, the program features a suite of custom-made, product agnostic services such as setup and installation of components. The program also provides remote services such as remote repair and walkthrough troubleshooting. Finally, FIX-M11 takes advantage of the myFix-M11.com platform which offers a variety of product, service, and instructional videos to walking customers through the repair process with ease.