287771 i-x, COs.v1 9/26/08 7:09 PM Page i OVERVIEW THE LEADER IN ELECTRONIC HARDWARE RAF Electronic Hardware is the nations leading supplier of electronic hardware components to a variety of industry sectors, including computers, telecommunications, medical, entertainment, and military/aerospace. Our product line includes: standoffs, spacers, male/female standoffs, captive screws, retainers, jackscrews, insulating washers, anti-rotation swage standoffs, swaging tools, plastic circuit board U.S. manufacturing and plating facility supports, handles and ferrules. Products are marketed via printed and on-line catalogs and are primarily sold through a worldwide network of Distributors. To nd the RAF Distributors nearest you, go to the listings on our website: www.rafhdwe.com. THE MOST RESPONSIVE ORGANIZATION IN THE INDUSTRY As a full-service manufacturer, RAF offers a wide range of products for immediate delivery. Most catalog items are available off-the-shelf for same-day shipment. Customers can check new product announcements and access our online catalogs on the web site. We also supply customized components with small minimum orders and competitive pricing. RAF has a 129,000 square foot US manufacturing, warehousing, and shipping facility, which includes in-house plating operations. This enables us to provide customers with the best quality products, largest selection, fastest order turnaround, and most responsive organization in the industry. Items listed in this catalog are designed to assist in the engineering and purchase of standard electronic hardware. Parts listed that are out of stock at the time of order can be produced and expedited rapidly. In addition to standard items, variations in material, size, tolerance and conguration can be supplied with the presentation of specications. RAF products are made in the USA. i287771 i-x, COs.v1 9/26/08 7:09 PM Page ii DISTRIBUTOR SUPPORT STRONGEST DISTRIBUTION NETWORK IN THE INDUSTRY RAF Electronic Hardware has grown to a leadership position through its worldwide network of distribution. Our Distributors are the single most vital channel for customers to obtain RAF products. We help Distributors respond immediately to customers electronic hardware needs by providing: The industrys most knowledgeable customer service staff Fastest customer service response time in the industry Over 45,000 different part numbers in stock Parts catalog and current inventory information online Same-day shipment of parts from stock Engineering samples for evaluation COMPREHENSIVE RAF WEB SITE Our website: www.rafhdwe.com provides access to: Distributors RAFs On-line Catalog You can build a part number by choosing a type of part and choosing the dimensions needed. Or you can nd the page where the part is located by entering the part number. Authorized RAF Distributors Canadian United States International You can access our Global Distributor Distribution Network Distribution Network Distribution Network Listing and locate an authorized RAF National Catalog Distributors Distributor near you. RAF Products in Stock You can quickly locate inventory of RAF products from our Distributors inventory or from factory stock. Click on Check Stock on the RAF home page and enter the part number in the search box. You will get a list of Authorized Distributors who have inventory and the quantities available. You can link to that Distributor for a quote or contact them for additional information. You can also call RAF during regular business hours (7:30 am to 5:00 pm EST) and speak with our customer service staff about your requirements. Regional Management Staff You can locate the e-mail addresses of our management personnel by clicking E-Mail Us. This staff works closely with distribution to help in the designing stages for products requiring RAF hardware. They can assist with product selection and direct you to the appropriate RAF Distributor. Many of our Authorized Distributors incorporate our vast product offering into their value added capabilities. These value added services can encompass everything from bar coding and special packaging, to inventory management programs within oem facilities. ii