ia
The 561-2604-02 part of Concordia is an information technology (IT) help desk and support service. It provides technical assistance and advice to help students, faculty, and staff resolve technical issues or problems with computers or technology at the University. The service includes help desk software, hardware, networking, and various other services that help ensure a reliable computing environment. It also provides support for identifying and correcting common IT problems. In addition to providing technical advice, the IT help desk staff can also provide user training, software and hardware installation and configuration, virus detection and removal, and more.